Cybersecurity Awareness
For most businesses, contact center employees are the frontline defenders of customer data and security. Their role goes beyond merely providing good customer service – they are guardians of customer…
Phishing emails have been synonymous with suspicious links and attachments. However, a growing number of phishing scams are challenging this perception. The callback phishing scam is a shrewd new approach…
Amazon, the world’s leading e-commerce platform, recently sent an email to its global customers to warn them about a surge in sophisticated scams linked to customer accounts and Prime memberships.…
Great job avoiding that phishing message – but you can do more. It’s easy to simply delete these messages and move on with your day, but by helping to take…
When you think of phishing, you probably think of email. As people move away from email to other types of messaging, attackers are following. There has been a dramatic increase…
The usernames and email addresses for more than 200 million Twitter users have been posted on the dark web by hackers. Hackers have recently posted the usernames and email addresses…
Most people can’t live without their cellphone. So much of their lives are on their phones, from the names and contact information of their coworkers, friends, and relatives, to personal…
Quick response codes, also called QR codes, have exploded in popularity during the pandemic. Many restaurants and shops started using the contactless tool to let people look at menus and…
The FBI Internet Crime Complaint Center finds that people lose billions of dollars to phishing schemes each year. Scammers know people are getting smarter, so they’re always getting better and…